From what I’ve observed over the years as a Salesforce and Zoho CRM consultant, when it comes to CRM, there is always a new vendor trying to “build a better mousetrap” – in some cases, justifiably so – but in many cases an industry-specific CRM is just not necessary and ultimately does not end well […]
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Entries by Ten5 CRM
When helping our clients with Zoho CRM consulting, implementation and training, we also educate them on the advantages of integrating it with Zoho CRMs’ web-based email marketing application, Zoho Campaigns, to generate leads and revenue for their business through email marketing automation. No other integrated CRM / email marketing system is […]
Just a 5% increase in customer retention can increase business profits by 25%-95% — Bain & Company In almost any business, the key to customer retention is a reasonably simple concept: proactively look after the needs of your customers and you’ll keep them happy. Most happy customers remain loyal and will keep buying your products […]
Is your company missing the critical link? If you are late to customer relationship management, there are a myriad of very good reasons to educate yourself about CRM benefits. Companies that want increased efficiency and sales typically use at least a basic contact management system, while others use a full CRM (customer relationship management) system […]