“CRM in the cloud” or “Cloud CRM” have become terms synonymous with web-based software as a service (SaaS) CRM platforms and apps over the past 15 years. Salesforce.com was the first to market its CRM with its “No software” icon to represent that no software is required to be loaded on the CRM user’s server or workstation, instead providing it as a cloud-based service to be accessed securely online through a web browser.
Salesforce CRM, now called Sales Cloud, has continued to lead the CRM market since the company was founded in 1999. It continues to introduce new innovative features, apps and integrations that work with other business tools and services.
Another cloud CRM product that we highly recommend is Zoho CRM, a SaaS platform that is very powerful, affordable and user friendly. It is one of over 30 apps developed by Zoho Corporation that integrate in varying degrees with one another, including its own marketing campaigns application, Zoho Campaigns. We have helped clients with all of the most popular email campaign management products, and Zoho Campaigns is by far the best we’ve used that doesn’t cost a fortune each month.
Ten5 CRM can advise companies in Vancouver, Calgary, Edmonton, Saskatoon, Regina, Winnipeg, and across Western Canada, on the best cloud CRM system to suit their business requirements and budget.